Frequently asked questions about car rental in Honduras

Rental Requirements
What do I need in order to rent a vehicle from Alamo?

The requirements to rent a vehicle are a valid drivers license, a valid passport and a credit card. In some cases, a debit card can be accepted as a valid method of payment. Renter must be 25 years of age or older.

What method of payment do you accept?

We accept all major credit cards, including, Visa, Master Card, American Express, Discover. Cash payment can be accepted upon vehicle return, but a vailid credit card is still required for rental.

How much is the hold placed on my credit card when renting a vehicle?

The hold on your credit card can vary from $500 plus the amount of the rent, to $1,500 plus the amount of the rent, depending on rented car class.

What is the minimum rental age?

The minimum rental age is 25 years.

Rental Vehicle
Do you have, vehicle delivery or pickup service?

Yes, we can provide delivery and vehicle pickup service for an additional fee. Please contact one of our locations for additional information.

What is you refueling policy?

The vehicle must be returned with the same amountof fuel as it was rented out to the customer. In case of the vehicle having less fuel, a fuel charge will be made. There are no refunds for excess fuel.

What should I do in case of an accident?

In case of an accident, contact local authorities by dialing 911. Next, please contact one of our branches so we can assit you.

Rental Policies
Are there any additional taxes I need to plan for?

All rentals are subject to a 15% sales tax, 10% airport fee and 4% government tourism tax.

What is the maximum rental period?

The maximium rental period is 30 days. If you require a vehicle for a period longer than 30 days, a new rental agreement must be opened for the additional time the vehicle is required.

How long will it take for the hold on my credit card to be released?

Holds are released immediately after vehicle return. These funds are ussually available between 1 - 5 days, however in some cases this may take longer. Debit card holds can take up to 30 days to be released.

Contact us

If you have any additional questions, please enter our customer service chat to contact us or write to us at with your query